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Refund Policy

Thank you for purchasing our products at operated by IOCT.

In order to be eligible for a refund, you have to contact our head office via email with your proof of purchase attached and before the download link is being sent to your email, which the email will be sent to you on the next business day. You will be refunded with the original payment method you have used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If you have successfully download the product, you will not be eligible for a refund. You may contact our support team if you have any further questions.

Mishandled Refunds (if applicable)

If we have sent out our official refund receipt, please contact your credit card company, as it may take some time before your refund is officially posted.

Do not hesitate to contact us if bank did not receive our refund request.